Terms of service

Terms of Service

Last updated: September 18, 2026

OVERVIEW

Welcome to ChargeStop™. The terms "we", "us" and "our" refer to ChargeStop™. ChargeStop™ operates this online store and website, including all related information, content, features, tools, products and services provided through the website (collectively, the "Services").

The Services are hosted and powered by Shopify, which enables us to provide our online store and Services to you.

These Terms of Service, together with any policies referenced in these Terms, describe your rights and responsibilities when you access or use our Services.

Please read these Terms of Service carefully before using our website or placing an order. By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

These Terms do not limit or exclude any mandatory consumer rights that apply to you under applicable law.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you create an account or provide information to us, you agree to provide information that is accurate, current and complete and to keep it updated when necessary.

You are responsible for maintaining the confidentiality of any account credentials you use to access our Services and for activities carried out through your account.

We reserve the right to refuse or restrict access to our Services where reasonably necessary, including in cases of misuse, fraud, unlawful activity, or violation of these Terms.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date.

However, colors and the appearance of products may vary depending on your device, screen and settings.

Product availability, descriptions and specifications may change from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary. Any such changes will not affect orders that have already been accepted, except where required by applicable law.

Nothing in this section limits your statutory rights relating to defective, damaged or non-conforming products.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting an offer to purchase the products selected by you.

After you place an order, you will receive an order confirmation by email. An order is accepted when we confirm its acceptance or otherwise confirm that the products have been dispatched, subject to applicable law.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, payment problems, significant pricing or product information errors, stock issues, or other circumstances that make fulfillment impossible.

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.

Please review your order carefully before completing your purchase. If you wish to cancel an order before it is shipped, contact us as soon as possible at chargestop.support@gmail.com. We cannot guarantee cancellation once an order has entered processing or has been shipped.

Your rights to return products and obtain refunds are described in our Refund and Return Policy.

Unless otherwise agreed, purchases made through our website are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

All prices displayed on our website are shown in the currency indicated at checkout.

Where applicable, prices include taxes required by law. Any additional charges that must legally be disclosed, including applicable delivery charges, customs duties or import charges, will be communicated to you as required before you complete your purchase.

We offer free shipping where indicated on our website. Shipping availability and any applicable restrictions will be displayed during the purchasing process.

Prices, discounts and promotions may change from time to time. Any price applicable to your order will be the price displayed at the time you place the order, except in cases of obvious pricing errors or where otherwise required by applicable law.

We accept payment methods displayed at checkout, which may include Shopify Payments, PayPal, Apple Pay, Google Pay, Klarna, Visa and other available payment methods.

You agree to provide accurate and complete billing and payment information.

Payment processing may be handled by third-party payment providers. Your use of those payment services may also be subject to their own terms and policies.

SECTION 5 - SHIPPING AND DELIVERY

We offer free shipping where stated on our website.

Estimated delivery times are provided for information purposes and may vary depending on the destination, carrier, customs procedures and other circumstances.

We are not responsible for delays caused by events outside our reasonable control, including carrier delays, customs processing, natural disasters, strikes, government actions or other events beyond our reasonable control.

However, nothing in these Terms excludes or limits any rights you may have where applicable law provides mandatory delivery or consumer remedies.

Where applicable, delivery information and any restrictions will be communicated before you complete your purchase.

For more information, please see our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, product descriptions, images, graphics, videos, audio, website design, layout and other materials, is owned by or licensed to ChargeStop™ or its respective owners and is protected by applicable intellectual property laws.

You may access and use the website for personal and lawful purposes.

You may not reproduce, distribute, modify, publicly display, publish, sell, create derivative works from, or otherwise exploit our website content without our prior written permission, except where permitted by applicable law.

ChargeStop™ and related branding, logos, product names, designs and slogans may constitute trademarks or protected intellectual property. You may not use them without our prior written permission.

Shopify and its trademarks remain the property of Shopify.

All other trademarks and intellectual property displayed on the Services belong to their respective owners.

SECTION 7 - THIRD-PARTY SERVICES AND OPTIONAL TOOLS

Our Services may use or provide access to third-party services, applications, payment providers, analytics services, advertising services or other tools.

These third-party services are provided by their respective providers and may be subject to separate terms and privacy policies.

We are not responsible for the independent operation, availability or policies of third-party services, except to the extent required by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

These links are provided for convenience. We do not control and are not responsible for the content, security, availability or practices of third-party websites.

Your use of third-party websites is subject to the terms and policies of those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

ChargeStop™ is powered by Shopify, which provides the technology used to operate our online store.

However, purchases made through our store are transactions between you and ChargeStop™.

Shopify is not the seller of the products offered through our store and is not responsible for the products sold by ChargeStop™, except where applicable under law.

Nothing in these Terms is intended to limit any rights or remedies you may have against Shopify or ChargeStop™ under applicable law.

SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our online store is hosted by Shopify, Shopify may process certain personal information as part of providing its services to us. Other service providers may also process personal information on our behalf.

For more information about how personal data is collected and processed, please see our Privacy Policy.

SECTION 11 - CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, comments, suggestions, feedback or other content to us, you remain responsible for that content.

By submitting content, you confirm that you have the necessary rights to provide it and that it does not violate applicable laws or the rights of third parties.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, threatening, obscene, misleading, or that infringes intellectual property, privacy or other rights.

Where permitted by law, you grant ChargeStop™ a non-exclusive, worldwide, royalty-free right to use, reproduce, display and publish your submitted content for purposes related to operating and promoting our Services.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping information or other content.

We reserve the right to correct such errors and update information where reasonably necessary.

If an obvious error materially affects an order and the applicable law permits cancellation or correction, we may contact you regarding the order.

Nothing in this section limits any mandatory rights you have as a consumer.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not:

  • violate any applicable law or regulation;

  • infringe our intellectual property rights or those of others;

  • interfere with the operation or security of our website;

  • submit false, misleading or fraudulent information;

  • attempt to gain unauthorized access to our systems;

  • upload malicious code, viruses or other harmful material;

  • use automated systems to interfere with or abuse our Services;

  • engage in fraudulent transactions;

  • impersonate another person or entity; or

  • use our Services in a manner that could reasonably cause harm to ChargeStop™, our customers, service providers or third parties.

We may restrict or suspend access to our Services where reasonably necessary because of misuse, fraud, unlawful activity or violation of these Terms.

SECTION 14 - AUTOMATED ACCESS AND AGENTS

You must not use automated systems, bots, scraping tools or other automated technologies to access or interact with our Services in a manner that violates applicable law, interferes with the operation of our website, circumvents technical restrictions, or places an unreasonable burden on our systems.

This restriction does not prohibit ordinary use of accessibility tools, search engines, browser functions or other technologies that comply with applicable law and our technical requirements.

SECTION 15 - TERMINATION

We may restrict or terminate access to our Services where reasonably necessary because of unlawful activity, fraud, abuse, security concerns, or material violation of these Terms.

Termination of access does not affect rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination will remain effective.

Nothing in this section affects mandatory consumer rights.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, information provided through our website is provided for general informational purposes.

We do not guarantee that the website will always be available, uninterrupted or error-free.

However, nothing in these Terms excludes or limits statutory warranties, legal guarantees, consumer rights, or remedies that cannot legally be excluded or limited.

Products sold through our store are subject to the mandatory legal guarantees and consumer protections applicable to the transaction.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ChargeStop™ shall not be liable for losses that are not reasonably foreseeable or that are not directly caused by our breach of these Terms.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct, or other liability that cannot legally be excluded or limited.

Nothing in these Terms limits your statutory consumer rights or remedies relating to defective or non-conforming products.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses directly resulting from your unlawful use of the Services or your material breach of these Terms.

This section does not apply to the extent that applicable consumer protection law prevents such an obligation from being imposed on you.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies referenced in them, constitute the agreement governing your use of our Services and purchases made through our store, except where mandatory law provides otherwise.

If any provision conflicts with a mandatory consumer protection rule, the mandatory rule will prevail.

SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms where prohibited by applicable law.

We may transfer or assign our rights and obligations where permitted by law, including in connection with a business transfer, merger, restructuring or sale of assets.

SECTION 22 - GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws applicable in Belgium, without prejudice to any mandatory consumer protection rights that apply to consumers in their country of residence.

If you are a consumer residing in another European Union Member State, you continue to benefit from the mandatory protections provided by the laws applicable to your situation.

Nothing in these Terms is intended to deprive you of rights that cannot legally be excluded by contract.

Any disputes will be handled by the competent courts in accordance with applicable Belgian and European law, including any mandatory jurisdictional rights available to consumers.

SECTION 23 - HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements or other circumstances.

The most current version will always be made available on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after an update does not affect any mandatory rights you may have under applicable law.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

ChargeStop™
Gasstraat 130
2060 Antwerpen
Belgium

Email: chargestop.support@gmail.com

For questions about orders, returns, refunds or defective products, please contact us at:

chargestop.support@gmail.com